Consultation Fee
Product Details
The custom design consultation fee covers communication regarding your piece as well as any photos, drawings or mockups needed to hone in on your final design.
The consultation fee is non-refundable. If you choose to proceed with your custom project, the fee will be applied towards the purchase of your final piece.
If you haven't yet done so, please take a moment to fill out our custom design request form.
All design requests will be answered in 5 days or less.
Ordering Information
PRODUCTION TIME
Make time is approximately 8-12 weeks for bands and 15-20 weeks for engagement styles and other fine jewelry.
View detailed production times →
NEED IT SOONER?
Rush production is be available.
Add a rush to your order →
NEED HELP WITH SIZING?
Visit our Ring Sizing Guide →
CHOOSING A METAL
Compare gold and platinum options →
SHIPPING & PACKAGING
All orders are shipped in discreet packaging. Signature confirmation is required on orders over $1,500.
INTERNATIONAL ORDERS
We happily ship worldwide. Import taxes, VAT, and customs fees are the responsibility of the buyer.
RETURNS
Because each piece is made to order, all sales are final. Please reach out with any questions before purchasing.
WARRANTY & REPAIRS
All jewelry includes a one-year warranty against defects under normal wear. Learn more →
RING BOX INCLUDED
Rings over $3,000 include our signature silk velvet ring box. Add a box to your order →
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